How Can We Help Today?
Whether you need guidance on a pergola, cold plunge, or robotic mower, our team is ready to assist.
Choose Your Preferred Channel
Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, and transit typically takes 5 to 8 business days. (excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number and carrier link. You can use that link to follow your shipment from our warehouse to your door.
What is your return policy?
We offer 30-Day Returns on eligible items. For full details on conditions and how to initiate a return, please visit our Return Policy page or send us a message through the contact form.
Can I exchange an item for a different model?
Yes, exchanges are handled on a case-by-case basis within our 30-Day Returns window. Email us with your order number and the item you would like instead, and we will walk you through the process.
What materials are your pergolas and outdoor kitchens made from?
Materials vary by product and manufacturer, so we list specific construction details on each product page. If you need help comparing options for your backyard setup, feel free to contact us.
Do robotic lawn mowers work on slopes and uneven terrain?
Many of the robotic mowers we carry are designed for varied terrain, including moderate slopes. Check each product listing for maximum incline ratings and yard-size compatibility before ordering.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
Drop Us a Line
Business Hours
Our Commitment to You
Prompt Responses
Every inquiry receives a thoughtful reply within 1 business day, Monday through Friday.
Secure Shopping
Your payment and personal information are protected by industry-standard encryption at every step.
Free Continental Shipping
Most orders ship free within the Continental U.S., with 1 to 3 business days handling time.
30-Day Returns
Owned and operated by Summit Veranda, we stand behind every order with our 30-Day Returns policy.